The Tenants Edge

Best practices for using a secret shopper program at your centers

Angel Cicerone - Monday, February 04, 2019

Best practices for using secret shopper programs to evaluate and improve tenant performance read more

A NEXUS Moment from a true disruptor

Angel Cicerone - Tuesday, January 17, 2017

For those of you who were not able to attend the ICSC NEXUS conference in 
Boca Raton last week, 
you missed a moment. Don’t get me wrong. The entire 
conference was great; the information 
was valuable, the mood was energetic and 
the attendees were top notch. 
(Great job Lee Schaffler and team 
for making this first time conference a winner!) read more

A Restaurant Recession?

Angel Cicerone - Friday, August 26, 2016

A Restaurant Recession? read more

Elevating the lowly sandwich board

Angel Cicerone - Tuesday, August 09, 2016

Cheap. Fun. Effective.  read more

Unrealistic expectations and small tenants

Angel Cicerone - Thursday, June 23, 2016

Unrealistic expectations and small shops read more

How to Diffuse a Toxic Tenant in 5 Minutes

Angel Cicerone - Wednesday, January 27, 2016

Got a problem tenant? Here's a simple way to deal with it.
 read more

The Downward Spiral of the Mature Small Tenant

System Admin - Tuesday, June 24, 2014

When a tenant is riding a wave,
the crash can be brutal
..
 
The downward spiral of a mature small retailer read more

How Does a Retailer Make Money? Common Mistake Number One

System Admin - Sunday, January 22, 2012

One of the most common mistakes I see with small retailers is the failure to analyze sales revenue.  They may know top line sales and bottom line profits, but don’t take the time to understand the exact composition of sales.  Are you selling to new or existing customers?  Do you sell more of item A or Item Z or items A and Z together?  What is the average sale or sale per employee? read more


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