Tenant Mentorship’s one- on- one counseling has helped independent retailers in almost every category of business across the country. From small restaurants to single unit franchise owners, to dress stores to hair salons, we are transforming small business into strong business.
Here are just a few of our Success Stories click here.
We are proud to work with these
and other fine companies
Federal Realty Investment Trust
The Sembler Company
IRC Retail Centers
Trademark Property Co.
This is our core program to successfully launch grow or save your small shops. We carefully evaluate their skills, needs and resources. then create a customized action plan of innovative solutions and coach them through the implementation to insure they hit key milestones on their path to business success. The process is measurable, allowing the tenant and the owner to monitor results.
One time and serial trainings delivered live onsite or via webinar. Topics include seasonal-specific trainings, customer service, hiring, management, analyzing financial/operation data and marketing.
One of the best ways to avoid small tenant fallout is to lease to better prepared tenants. Tenant Mentorship can provide recommendations and support before a lease is signed then mentor the new business to a more successful and sustainable launch. We use our own proprietary metrics to predict a tenant's chance for success.
Let us design a complete and customized program to increase small tenant retention for a single shopping center or your entire portfolio, including:
Creation of at-risk tenant profile/small tenant retention metrics
Secret shopping services
Diffusing toxic tenants
Leasing and Property Manager Training